Legal Documents

12b Terms and Conditions — Please Read Carefully Before Use

Please read these Terms and Conditions carefully before using the 12b platform. Creating an account will be taken as your full acceptance of these terms.

Last Updated: January 2026

1. General Terms

12b (bundles.vin) is an online gaming platform offering a wide range of gaming services to users in Bangladesh and around the world. These Terms and Conditions ("Terms") apply to the 12b website, mobile app, and all related services.

By creating an account or beginning to use the 12b platform, you are considered to have fully accepted these Terms and Conditions. If you disagree with any part of these Terms, please refrain from using the platform.

  • These Terms are available in both English and Bengali. In the event of any dispute, the English version shall prevail.
  • 12b reserves the right to amend these Terms at any time. Continued use of the platform after any changes have been made constitutes your acceptance of the updated Terms.
  • These Terms constitute a legally binding agreement between you and 12b.
  • 12b does not provide services in regions where online gaming is prohibited under local law.

2. Account Registration & Eligibility

To create an account on 12b, you must meet the eligibility requirements below. 12b reserves the right to close any account opened in violation of these Terms at any time.

  • Age Requirement: Only individuals aged 18 or above may register on 12b.
  • One Account Per Person: Only one account is permitted per person, household, or device. Creating multiple accounts may result in all accounts being closed and all balances forfeited.
  • Accurate Information: All information provided at registration must be accurate, complete, and up to date. Registering with false information is strictly prohibited.
  • KYC Verification: Identity verification (Know Your Customer) is mandatory before processing a withdrawal. A national ID or passport may be required.
  • Password Security: Keep your account password confidential. You are solely responsible for any loss arising from sharing it with others.
  • Account Transfer Prohibited: Selling, renting, or transferring your account to another person is strictly prohibited.

Tips: Enable two-factor authentication right after registration — it adds a strong layer of security to your account.

3. Deposit & Withdrawal Policy

The following Terms and Conditions apply to all financial transactions on 12b. 12b is committed to processing every transaction securely and transparently.

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
Mobile Banking BDT 200 BDT 500 15–30 Minutes
Nagad BDT 200 BDT 500 15–30 Minutes
Rocket BDT 300 BDT 500 30–60 Minutes
USDT (TRC20) $5 $10 1–3 Hours
  • All deposits must come from a payment method in your own name. Third-party payments are not accepted.
  • At least one wager on the deposited amount is required before a withdrawal can be made (wagering requirement).
  • 12b may place a temporary hold on withdrawals for verification in the case of suspicious transactions.
  • Daily withdrawal limit is BDT 500,000 or the equivalent in other currencies.
  • If a deposit fails, the funds will be automatically returned within 24 hours.
Caution

Deposits made through another person's account or via anonymous methods will result in fund forfeiture and may lead to permanent account closure.

4. Bonus & Promotion Terms

12b regularly offers a variety of bonuses and promotions. The Terms and Conditions below govern the use of these bonuses. By claiming any bonus, you agree to be bound by these terms.

  • Welcome Bonus: The welcome bonus applies to the first deposit for new members only. Each account is eligible for this bonus once.
  • Wagering Requirement: To withdraw a bonus, you must wager a specified multiple of the bonus amount, generally between 10x and 30x.
  • Expiry Period: Every bonus has an expiry period — typically 7 to 30 days. Once expired, the bonus is automatically cancelled.
  • Bonuses Cannot Be Combined: Multiple bonuses cannot be combined unless explicitly stated otherwise.
  • Game Restrictions: Some bonuses are only valid for specific game categories (such as slots or Sports Betting).
  • Abuse: 12b reserves the right to cancel bonuses and suspend accounts if bonus abuse is suspected.
  • Reload Bonus: Reload bonus terms for existing members will be stated separately with each offer.

5. Gaming Rules

All game outcomes on 12b are determined by RNG (Random Number Generator) technology, ensuring fair and unbiased results. The Terms and Conditions governing gameplay are set out below.

  • Each game has its own rules. Please read the specific rules for a game before you start playing.
  • If a game is interrupted mid-round due to a technical issue, the bet for that round will be voided and the funds will be returned.
  • In Live Casino games, the dealer's decision is final. Misconduct toward the dealer may result in account suspension.
  • In Sports Betting, if a match is cancelled, all bets will be refunded. If a match is postponed and later played, bets will remain valid.
  • Placing opposing bets across multiple accounts on the same game (arbitrage) is prohibited.
  • 12b reserves the right to void any winnings obtained by exploiting software bugs or glitches.
Fair Play Guarantee

All 12b games are regularly audited by independent third-party auditors. The RTP (Return to Player) rate for each game can be found on its respective information page.

6. Prohibited Activities

The following activities are strictly prohibited on the 12b platform. Violations of these Terms and Conditions may result in permanent account suspension and forfeiture of associated funds.

  • Money Laundering: Using the platform to launder money is strictly prohibited and subject to legal action.
  • Hacking & Manipulation: Attempting to hack the software, using bots, automated tools, or any other means to influence game outcomes.
  • Multiple Accounts: Creating multiple accounts to take advantage of bonus offers.
  • Fake Identity: Operating an account under someone else's name or a false identity.
  • Platform Disruption: Disrupting the platform's normal operations through a Denial of Service (DoS) attack or any other means.
  • Underage Gaming: Allowing anyone under the age of 18 to use your account.
  • Collusion: Colluding with other players to gain an unfair advantage or cause harm to others.

7. Privacy & Data Protection

12b takes the protection of your personal information very seriously. Our Privacy Policy explains in detail how the information you provide when using our services is collected, used, and kept secure.

  • Your personal information will never be sold or rented to any third party.
  • Information may be disclosed to authorities when required by law.
  • You have the right to request access to, and deletion of, your personal data.
  • All data transmission is secured with SSL encryption.

To learn more, visit our Privacy Policy Read.

8. Account Closure & Suspension

12b reserves the right to temporarily or permanently suspend any account under the following circumstances.

  • Violation of any clause within these Terms and Conditions.
  • Failure to pass KYC verification or providing false information.
  • Suspicious or fraudulent transactions.
  • If an account has been inactive for an extended period (more than 12 months).
  • Upon instruction from a court or regulatory authority.

You may request account closure at any time through our support team. Any eligible balance will be processed for withdrawal before the account is closed.

9. Limitation of Liability

While 12b strives to deliver the highest quality of service, these Terms and Conditions clarify the areas for which 12b does not accept liability.

  • Game interruptions caused by internet connectivity issues.
  • Issues caused by your own device or software.
  • Service disruptions due to force majeure events such as natural disasters or government restrictions.
  • Delays caused by third-party payment gateways.
  • Any loss resulting from sharing your account credentials with another person.
Important

Online gaming involves financial risk. Only wager money you can afford to lose without affecting your daily life. 12b does not guarantee winnings.

10. Changes & Updates to Terms

12b reserves the right to modify, amend, or update these Terms and Conditions at any time. Members will be notified of significant changes via email or through the platform.

  • Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.
  • Each version will include the date it was last updated.
  • Archives of previous terms are available upon request.
  • If you have any questions or concerns about any clause, please contact our support team.

11. Frequently Asked Questions (FAQ)

You must be 18 years of age or older to register on 12b. Keeping minors away from gaming is a core part of our responsible gaming policy. Accounts that fail age verification will be closed.

No. Under 12b's terms and conditions, only one account per person is allowed. If multiple accounts are detected, all accounts will be closed and all balances and bonuses will be forfeited.

To withdraw a bonus, you must meet the specified wagering requirements — typically 10x to 30x the bonus amount. The wagering requirement is clearly stated alongside each bonus offer. Bonuses are automatically cancelled once they expire.

Withdrawals via Mobile Banking and Nagad are typically processed within 15–30 minutes. Rocket may take 30–60 minutes, and USDT withdrawals can take 1–3 hours. First-time withdrawals may take slightly longer due to KYC verification.

Yes, you can request to close your account at any time by contacting the 12b support team. Before the account is closed, you will be given the opportunity to withdraw any eligible balance. A self-exclusion option is also available for responsible gaming.

12b operates under an international license. Users are solely responsible for understanding and complying with the laws of their own country. If online gaming is prohibited in your jurisdiction, you are advised not to use the platform.

Why is 12b trustworthy?

From transparent terms and conditions to secure payments — we deliver on every front.

Secure & Encrypted

Your account and funds are always protected through SSL encryption and two-factor authentication.

Fast Payments

Withdrawals to Mobile Banking, Nagad, and Rocket in as little as 15–30 minutes — one of the fastest payment systems in Bangladesh.

Transparent Terms

Our Terms and Conditions are written in plain language — no hidden clauses. What is written is what applies.

24/7 Support

Our Bangla-speaking support team is available 24/7, every day of the week, whenever you need help.

Fair RTP

The RTP (Return to Player) rate for all games is published and regularly audited by independent third parties.

Responsible Gaming

Deposit limits, self-exclusion, and cooling-off periods — your well-being is our priority.

Our Core Principles

These are the core principles behind every decision 12b makes.

Transparency

Complete transparency in everything — from terms and conditions to every transaction.

Users First

Our users' interests are the top priority in every decision we make.

Integrity

We do what we say. Keeping our word is the foundation of our brand.

Excellence

We are committed to maintaining the highest standards in technology, service, and experience.

Get Started Now

Done reading the terms and conditions? Join 12b now and enjoy an exciting gaming experience.

18+ Adults only. Please gamble responsibly. Read our Responsible Gaming Policy →

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