12b Privacy Policy — Your Data Is Safe With Us

1. Introduction & Commitment

12b is an international online gaming platform committed to providing Bangladeshi users with a safe, transparent, and enjoyable gaming experience. Our privacy policy is a declaration of trust between 12b and you — it clearly explains how we collect your data, why we collect it, and how securely we keep it.

Whether you're registering on 12b, playing games, making a deposit, or simply browsing our website — your privacy is our top priority at every step. This privacy policy has been developed in compliance with international data protection standards.

• This privacy policy is written in plain English so you can understand it with ease.
• We never sell your data or share it without authorization.
• You are in control of your own data — you can request an update or deletion at any time.
• 12b complies with international data protection laws and conducts regular security audits.

2. What Information We Collect

12b only collects the information genuinely needed to provide you with the best service. We do not collect unnecessary data. The table below outlines the categories of information we collect.

3. Why We Use Your Information

12b uses your personal information only for specific, legitimate purposes. Our privacy policy ensures that no data is ever used beyond its intended scope.

• 1
  Account management: Your identity and contact details are used to create, verify, and secure your account. Without this information, gaming services cannot be provided.
• 2
  Financial transactions: Payment information is used to process deposits, withdrawals, and bonuses. Every transaction is completed through encrypted channels.
• 3
  Security & Fraud Prevention: Device and usage data is analyzed to detect multiple accounts, money laundering, and hacking attempts.
• 4
  Responsible Gaming: By monitoring your gaming patterns, we can identify signs of problematic gambling behavior early and offer appropriate support.
• 5
  Service Improvement: User preferences are analyzed to develop new games, offers, and features tailored to Bangladeshi users.
• 6
  Legal obligations: Relevant information may be provided in response to legitimate requests from regulatory bodies and law enforcement authorities.

4. Data Sharing & Third Parties

The most important point in the 12b Privacy Policy is this: we never sell your personal information to advertisers or third parties. However, limited data may be shared in specific circumstances.

• Payment Processor: Mobile Banking, Nagad, Rocket, or USDT gateway — only the information necessary to complete a transaction is shared.
• KYC verifier: Licensed third-party services may be used for identity verification — these operate under strict confidentiality agreements.
• Technology Partners: Server hosting and cybersecurity providers may access limited data for technical purposes only — never personal information.
• Legal authorities: Data may be disclosed pursuant to a court order or lawful direction from a regulatory authority.

5. Cookie Policy

12b uses cookies on its website to enhance your experience. A cookie is a small text file stored in your browser. Under our privacy policy, you have the right to be informed about how cookies are used.

• Essential cookies: For protecting login sessions and security tokens — the site cannot function properly without these.
• Performance Cookies: Collects anonymous statistics to help us understand which pages are used most and where issues occur.
• Preference Cookies: Remembers your language preference, theme choice, and other settings so you don't have to reconfigure them each time.
• Third-Party Cookies: Certain external cookies may be used to secure the payment gateway.

6. Data Security Measures

12b uses industry-leading technology to keep your data secure. At the heart of our privacy policy is a simple commitment: your data is always protected.

• Passwords are never stored in plain text — they are kept exclusively in Bcrypt hash format.
• Regular third-party penetration testing is conducted to identify any vulnerabilities in advance.
• Even internally, only authorized personnel with relevant responsibilities can access specific data, in accordance with our data access policy.

7. Your Data Rights

The 12b Privacy Policy is not just our obligation — it also safeguards your rights. You have the following rights over your personal data.

• Right to Access: To find out what information we hold about you, submit a request to our support team. Full details will be provided within 30 days.
• Right to Correction: If any of your information is inaccurate, you may request a correction.
• Right to Erasure: After your account is closed, you may request deletion of your data after a specified period (exceptions may apply where legal obligations require retention).
• Data Portability: You may request a download of your data in a machine-readable format.

To exercise any of these rights, please contact our support team. Contact details: [email protected]

8. Children
Privacy Protection

12b is an adults-only gaming platform. In accordance with our privacy policy and terms of service, no one under the age of 18 is permitted to use this platform. We never knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• A national ID card or passport is verified during the KYC process.
• Additional age verification may be requested for suspicious accounts.
• The use of parental control software is recommended.

9. Privacy Policy Updates

12b may update this privacy policy from time to time. Changes may occur due to technological developments, new legal requirements, or service improvements. We will notify you of any significant changes.

• Email or SMS notifications will be sent for any significant changes.
• The date of any change will always be stated at the top of the page.
• Continued use of the service after any changes will be considered acceptance of the updated policy.
• Previous versions are kept in our archive and can be provided upon request.

10. Frequently Asked Questions (FAQ)